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Who to Complain to....

Tourism is a major source of employment and income in Morocco, particularly in the Agadir area.  If you feel upset or angry about the culling of street dogs in Morocco, you can make a complaint to your tour operator as well as to Moroccan Government bodies.  We hope that they can use their influence to promote change via the Ministry of Tourism in Morocco.

If you have a tour rep, speak to them about your unhappiness with the situation and how it will affect your decisions to come back to Morocco.  But it is also important that you follow this up with a formal complaint to the tour operator or holiday company.

 

Moroccan Government Contact Details

Wilaya de la Region Souss-Massa and Prefecture Agadir Ida Outanane (Mayor)

Address : Avenue General Kettani, Agadir, BP 454

Telephone : +212 (0)528 84 01 03

Fax : +212 (0) 528 84 04 14

 

Conseil de la Region Souss-Massa

Address : Avenue General Kettani, Agadir BP 454

Telephone : +212 (0) 528 82 17 99

Fax : +212 (0) 528 82 18 33

Email : contact@soussmassa.ma

Website : https://www.soussmassa.ma/

Conseil Regional du Tourisme CRT

Address : Imm Chambre de Commerce d'Agadir Av. Hassan II,  Agadir - Maroc

Telephone : +212 (0)528 842 629          +212 (0)528 842 638

Email : contact@visitagadir.com

Ministère de la Santé et de la Protection Sociale.

President: Dr Khalid Ait Taleb

Address : 335 Avenue Mohamed V, Rabat

Telephone : +212 (0) 537 761 025   +212 (0) 537 761 403   +212 (0) 537 763 895

Fax : +212 (0) 537 763 895

Email : contact@sante.gov.ma

La Confédération Nationale du Tourisme CNT

President: Hamid Bentaher

Address: 320, Boulevard ZERKTOUNI, 1er Etage, Casablanca

Telephone : +212 (0) 522 880 801

Email : cnt@cnt.ma

 

Urban Commune of Agadir

President: Aziz Akhannouche

Address : City Palace, Avenue Moulay Abdellah, Agadir

Telephone : +212 (0) 528 84 38 38

Fax : +212 (0) 528 84 29 77

Website : https://www.agadir.ma

 

Ministère de l'Intérieur

President   Abdelouafi LAFTIT

Address : Quartier administratif-Rabat

Telephone : +212 (0) 537 764 243    +212 (0) 537 764 443

Fax : +212 (0) 537 762 056

Website : http://www.maroc.ma/Portail

 

Ministère de l'Agriculture

President: Lahbib Bentaleb

Address : Avenue Mohamed V, Quartier administratif Place Abdellah Chefchaouni B.P.607, Rabat

Telephone : +212 08 020 020 50

Email : Agri.contact@gmail.com

UK Tour Companies

TUI

Customers should complete a Customer Service Review and send it to their local tour operator.  They should follow this up with a message to TUI in the UK, including a sentence like “I can’t believe that TUI operates in an area where such cruelty is routinely carried out”

Contact via their website: https://www.tui.co.uk/destinations/contact-us?vlid=opti_contact_banner

 

EasyJet

You can contact EasyJet holidays when you are still on holiday or when you return home via their website contact page: https://www.easyjet.com/en/holidays/help/contact-us

 

On the Beach

You can complete an online feedback form which will be shared with the hotel.

https://www.onthebeach.co.uk/contact_us

 

Love Holidays

You can give feedback via the manage your booking page on the Love Holidays website.

https://www.loveholidays.com/about-us/contact-us.html

 

Complete Tours

Please send your feedback by email to lesleysanchez@complete-tours.com

 

Holidays with Heart

You can send feedback via the website contact form: https://cecu.co.uk/contact/

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